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The ISACA Podcast gives you insight into the latest regulations, trends and threats experienced by information systems auditors and governance and security professionals. Whether you are beginning your career or have decades of experience, the ISACA Podcast can help you be better equipped to address industry challenges and embrace opportunities.
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Wednesday Feb 22, 2017
Wednesday Feb 22, 2017
As technology evolves and transforms, enterprises rely more and more on technology resources and vendors. Because of this reliance, key performance indicators are necessary to measure the performance of IT service delivery. In this podcast, we discuss how to develop performance metrics, the criteria for good metrics and leveraging COBIT 5 to develop performance metrics.
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